Ship Your Reptiles stop shipping snakes [Archive] - Reptile Forum

Pheatured Kreatures

05-20-2010, 06:13 PM

i was wondering when some SOB would get all of us in trouble for doing this wrong.....everyone that whats to use SYR should 1st be checked out. Just letting any "joe blow" ship will mess it up for the rest of us....sucks.

How would they know if you were a good guy or bad guy?? I totally agree that people should be checked out, but what is the process there? I'm brand new to this, never shipped before, but I have watched tons of videos and had several things shipped to me. When I got my packages I paid close attention to how I took it apart- so I could see how it went back together. Its really not complicated but I paid attention.
What would you do to tell if I was intelligent enough to properly ship a snake I put years of work into producing--- or if I was another jackass sending a snake in a banana box??

I'm not fed-ex certified either and I'm making phone calls Monday morning to start that process. Really sucks that this happened but I believe we are all thinking we knew this was coming....

~Beth

JChandler

05-20-2010, 06:36 PM

Get Fed-Ex certified people...I am and I think I used it once then SYR came onto the scene so I haven't looked back...cost wise I could never see a discount like I could get through SYR because I ship a couple of times a year but I knew sooner or later someone would royally screw up...luckily whatever the screw up was it didn't make national news.

Does this mean I can still ship "legless lizards"? :lol:

:lmao:

Pheatured Kreatures

05-20-2010, 06:40 PM

Could someone here start a thread about the steps to become fed-ex certified.
Maybe have it made a *sticky* somewhere...

There used to be a good thread about it on fauna but after 30 mins of searching I can't find it through everything else....

Just an idea...

~Beth

JChandler

05-20-2010, 06:45 PM

If anyone wants to write it all up we will sticky it...it would be a good thing to have around...

BILL BUCHMAN

05-20-2010, 06:55 PM

Get Fed-Ex certified people...I am and I think I used it once then SYR came onto the scene so I haven't looked back...cost wise I could never see a discount like I could get through SYR because I ship a couple of times a year but I knew sooner or later someone would royally screw up...luckily whatever the screw up was it didn't make national news.

:lmao:

Like Jeff, I am Fed Ex certified as well. I also have been using STR and have had no problems. I hope they figure it out. I would use them again. Will be doing the Fed Ex thing until....:cool:

2kdime

05-20-2010, 07:00 PM

Im FedEx certified and ship only through them.

I've had people ship SYR obviously, like the link i posted about the Oakley snake.

But I've had good shipments from SYR as well, but they were always FedEx certified as well so I knew they knew what they were doing.

I think being certified gives customers a little peace of mind as well.

Sara

05-20-2010, 07:03 PM

We're Delta and Fed-Ex certified, but primarily used SYR because it was way cheaper, as well as easier and much closer of a drop off for us. Never once had any issues at all dropping them off at the UPS hub right by the house. This stinks.

Kerig3

05-20-2010, 07:45 PM

Here's what happened:
http://forums.kingsnake.com/view.php?id=1817523,1817624

I thought I had read somewhere that UPS did have it in their rules that snakes could not be shipped...guess we now know, until someone says otherwise. :(

jonf

05-20-2010, 09:11 PM

I hate to play devils advocate here and I know we've all been through this before but with a company as big as UPS you can only expect them to follow their "policies". Especially since their website from day 1 - and as of 5/20/2010, states the following:

Prohibited Live Animals

Live Animals that are prohibited from being shipped and are not accepted for transportation include, but are not limited to:

* Any poisonous, venomous or threatening animal
* Any Threatened or Endangered species
* Arachnids (All): Examples: mites, scorpions, spiders, ticks
* Birds (All)
* Crocodiles (All): Examples: alligators, caimans, gavials
* Mammals (All)
* Obnoxious Insects: Examples: flies, locusts, mosquitoes, roaches, termites, weevils
* Snakes (All): venomous and non-venomous

This is on UPS.com!! What did we expect? that we would get a special pass because of Chad and Robyn? Don't get me wrong, I have purchased snakes from Robyn in the past and have nothing but nice things to say about the transactions. Same with their work with UPS. However with that being said, I have always been uncomfortable with Robyn's explanation of don't ask, don't tell, only SYR.com can do this, ect. I'm not sure how they (SYR) can expect thousands of UPS employees to adhere to the SYR "under the table" policy when it clearly states on their website and who knows where else this is listed (UPS intranet, employee handbooks, hubs,etc.) that "Snakes (All): venomous and non-venomous" are prohibited. If you were a UPS worker and your job depended on following the rules and policies (as most jobs do), would you not adhere to policy regarding Prohibited Live Animals?

At least with FedEx, it's NOT plastered on their site that they prohibit the shipping of snakes:

If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/tropical fish and beneficial insects on an exception basis under the following conditions:

1. Shipments must be from a business to a business (from a breeder to a pet store, for example).
2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal being shipped.

Hopefully SYR will get this cleared up. I just don't see how the problems will stop though as long as the current UPS live animal "policy" is in place. :dunno:

bondo

05-20-2010, 09:37 PM

jonf

05-20-2010, 10:00 PM

UPS's policy always has been no reptiles. That is why SYR was around. UPS said they would let this one entity do this to try things out and see how it works.

Exactly my point. I never understood how UPS could have a "no snakes" policy while at the same time allowing SYR to ship snakes? IMO, it's black and white. You either allow snakes, or you dont - not "sometimes" and for "some" entitys like SYR.

How can Chad and Robyn be held responsible because UPS doesn't tell all their employees about this?

Also IMO, SYR and UPS are business partners. How can you not hold SYR responsible - along with UPS of course. If you entered into a business contract with someone and they did not hold up their end of the bargain and your customer was affected, you would no doubt bear some of the blame.

Again, I'm on "our" side. I'm all for SYR and hopefully this gets ironed out and things change for the better. And yes....we can call agree that the shipping industry as a whole is messed up!

JChandler

05-20-2010, 10:21 PM

UPS has always allowed everything but snakes and venomous, I have and still will use them to ship geckos with...along time ago you could become certified through UPS to ship snakes

Just speculating here but the Pro Exotics account is probably one of only a handful left out there....even if the companies policy stated you couldn't they have some deal and if anything was called into question gets a phone call to their rep and it was handled...plus they know how to pack a box...

My guess (still just speculation) that to many people packed crappy or tried to contact UPS regarding packages that are being shipped under SYR's account or to many issues with people not understanding that not every place allows you to ship out reptiles....

It used to and still maybe legal to ship lizards through the post office, I have in the way past 2 day air and used to have the exact section in their rules written on the box along with my number so when it got questioned the entire way I could take the calls...that was years ago though and times have changed.

Personally I still have a UPS box and use that store exclusively, will even schedule my FedEx pick ups from that location and the people know me and have no issues with what I get in and ship (except for the one time the cricket box had a small hole in the screen and crickets were getting out in the store while they held it for me) but again I know how to ship and I like to think that the people I deal with do also so it has never been an issue, if it isn't frozen rats they like us to open the boxes so they can see the animals. To me it is about developing relationships with people, be it the owners and employees at my UPS box store or my FedEx rep...when I got my certification their was only 2 others that she handled at the time and we were both learning the process....:cheers:

rjs73

05-20-2010, 10:34 PM

Melanie

05-20-2010, 11:02 PM

It says in the e-mail to make your shipping needs easier to drop them at a Staples or Office Depot shipping counter. The one's over here are UPS. So if UPS does not allow you to ship snakes then how can I just drop them off there?

I think they mean that if you drop the package off at Staples or Office Depot (as opposed to a UPS store or hub), nobody will ask questions....

rjs73

05-20-2010, 11:06 PM

That's what I was thinking. At the UPS store by me no one there has ever asked me what was in the box. If their not asking I'm not telling.

MagickalMorphs

05-21-2010, 01:59 AM

Okay, first repster and now syr. (Although I'm not comparing the two ethics-wise) I'm tired of being yanked around. I'm gonna finish my fedex certification and ship through them only even though it costs a heckuva lot more. I'm a responsible shipper, the only one who should be able to screw up whether or not I can ship is ME.

I hope someone can take the time to do up a thread on fedex to be stickied. Even if you can find the fauna one, there are a ton of dead links and old outdated information.

Southern Wolf

05-21-2010, 02:22 AM

Get Fed-Ex certified people...I am and I think I used it once then SYR came onto the scene so I haven't looked back...cost wise I could never see a discount like I could get through SYR because I ship a couple of times a year but I knew sooner or later someone would royally screw up...luckily whatever the screw up was it didn't make national news.

:lmao:

Actually... it did make news

http://www.wltx.com/news/story.aspx?storyid=80140&catid=2

GregBennett

05-21-2010, 04:44 AM

Ball-Pythons.net Steps: http://ball-pythons.net/forums/showthread.php?t=28253

FaunaClassifieds.com Steps: http://www.faunaclassifieds.com/forums/showthread.php?t=33533

I hope this helps someone.

bamasmith

05-21-2010, 06:31 AM

So an idiot in Virginia shipped a baby Cobra to someone at a school?....Well,there you go,if I were UPS I'd have done the same thing..Just hope there is a resolution to this soon...

JChandler

05-21-2010, 06:58 AM

Kevin that story was from October last year, don't know if I buy that one being the cause completely to the decision yesterday 7 months later, that seems more of an immediate stop type of thing if that was the single straw....yes the person is a moron for more than one reason but I didn't make national news at least not this far away.

Tim Mead

05-21-2010, 10:04 AM

SO SAD..:mad: Stupidity seems so common place today, from the White house down..:mad:

skm0308

05-21-2010, 11:14 AM

Ball-Pythons.net Steps: http://ball-pythons.net/forums/showthread.php?t=28253

FaunaClassifieds.com Steps: http://www.faunaclassifieds.com/forums/showthread.php?t=33533

I hope this helps someone.

Thanks for the links, on my way to becoming certified.

Sputnik

05-21-2010, 12:54 PM

SO SAD..:mad: Stupidity seems so common place today, from the White house down..:mad:

Ditto!

Rapture

05-21-2010, 03:36 PM

So an idiot in Virginia shipped a baby Cobra to someone at a school?....Well,there you go,if I were UPS I'd have done the same thing..Just hope there is a resolution to this soon...

Let's at least get the facts straight.

It was a false water cobra.

They are mildly venomous much like hognoses are mildly venomous.

It wasn't a poor packing job, the package didn't get there on time so the recipient called to find out where the box was.

This could have happened to anyone shipping out all of the commonly kept rear-fanged snakes that many keepers consider to be quite harmless.

SPJ

05-21-2010, 04:19 PM

Let's at least get the facts straight.

It was a false water cobra.

They are mildly venomous much like hognoses are mildly venomous.

It wasn't a poor packing job, the package didn't get there on time so the recipient called to find out where the box was.

This could have happened to anyone shipping out all of the commonly kept rear-fanged snakes that many keepers consider to be quite harmless.

Exactly. No one ships hogs thru the airlines. This type of snake is the same thing. They just blew it out of proportion because it has "cobra" in it's common name.

Southern Wolf

05-22-2010, 12:51 AM

Jeff... I was just reposting what was posted elsewhere.

Right now Robyn is being kinda tightlipped about the situation... at least over on FC. There have been some reasonable questions asked... and he's not answering.

MagickalMorphs

05-22-2010, 08:24 AM

JChandler

05-22-2010, 08:37 AM

They have always been open and to the point, I don't know what everyone is looking for but I read the email...don't ship snakes with us some idiot screwed it up for you, period. Maybe I'm just not seeing what everyone is looking to hear from them.:dunno:

MagickalMorphs

05-22-2010, 09:37 AM

And if the email had gone to the spam folder? You don't think they should have anything on their site advising of this major change? Not everyone goes to the forums, either.

Southern Wolf

05-22-2010, 12:41 PM

Wild Bill

05-22-2010, 12:56 PM

Disappointing that syr is being so quiet. "email us". Why not say it just once, on the forum, and salvage some dignity and maybe squash some rumors? I think even if they manage to recover shipping, they will suffer some customer loss. There's not even a message on their portal advising people to stop shipping snakes.

For what it's worth, the FedEx manager I spoke to yesterday was very sweet, and seemed like they genuinely appreciate my business. Helped me get a discount I didn't even know I was eligible for. My test box went out too. I'm happy to be switching over to a shipper who doesn't hide things from me. I too wonder how many calls and inquiries FedEx is getting right now. Must be a few, because I got someone a few steps up from a regular account rep, and she asked if I'd shipped through other companies before. Hmm..

Yep, FedEx wants the business. They have rules to follow and expect you to comply, but they are more than willing to give discounts etc if you ask. They do ask you to do business to business shipping, but there are many home based businesses out there so they understand that. They also ask that you test each different size box you plan on shipping with to make sure they meet their standards. I have two different sizes I use and had both tested. :yes:

JChandler

05-22-2010, 02:55 PM

Looking to hear.... I want to know why all the scerecy with the boxes.... why cant we comply with the lacy act and label the boxes if they DO have something that says we can ship thru them. Why do we have to drop off at certian locations... and not others... why do we have to do it on the sly?

Every one of my boxes is stamped before it leaves here.

Those have been asked and answered from the start, now you may not agree with their answers but those were the answers that they offered....

Now I think you are looking to start something that isn't there over something happening that most of us knew would happen eventually, sure their are some people that may have been caught off guard by the abrupt ending but this all hinged on people acting responsible...

Give them time to get their shit together and find out what is going to happen...big business like UPS aren't going to hand over answers like this overnight...think of the money that was being made by that account alone so those answers will be up a ladder that doesn't work weekends....

What good would it do SYR to come on here or anywhere and argue with no answers other than what was in the email? Do you expect a respectable company to hand over the names of the people who screwed up? because as far as I can see that is the only thing they have right now is an order to quit shipping snakes and the reasons why.

Now the website not having the info about not shipping snakes on it doesn't sit well with me.

Chris

05-22-2010, 03:10 PM

I guess its to call my fed ex rep and start using fed-ex. Its too bad. I was really loving SYR program. In my area I was actually having better success with UPS over fedex.

Sputnik

05-22-2010, 03:36 PM

I think people need to show SYR some patience, they are waiting on answers, as are we.... they will update us.... when they have a response to post.

Robyn@SYR

05-22-2010, 06:51 PM

Hey folks, I have not been posting on the forums much the last few days, until now :)

And that is because aside from one forum "hero" (troublemaker) you guys are cool and polite. I appreciate that, so here I am.

Southern Wolf- you are NOT a SYR customers. Apparently you take great pride in that. That's fine, but I don't answer to YOU. I answer to my customers, and that is what I have been doing all week. I don't argue nonsense and circles with you and others on your favorite Inquiry forum? Oh boo hoo.

I am also not tight-lipped, but also not inundated with emails. I HAVE been hammering out emails, and one the phone 5 hours each day this week, talking with my customers, and anyone else inquiring, to answer questions, provide details and spend time talking with folks about the policy change. For the most part though, I am reaching out the THEM. I am contacting our customers, especially our larger customers, and providing them first tier service. That is what we do, that is what makes the experience so terrific, the customer service aspect.

In fact, of all my calls this week, I can't think of a single one that was antagonistic to me/SYR. Everyone has been super supportive and understanding, and while most are bummed about the policy change, they have been terrific and helpful (LOTS of offer of help- awesome).

That doesn't leave much time to spend going back and forth on one particular forum with haters/non-customers that will continue to speculate no matter what I say. I KNOW you guys won't use the service, I get it. OKKKKKKKKKKKKKKKKKK...

Couple of things-

-I have windows open on SYR threads on a half dozen forums right now, even more yesterday. I am not lurking and obsessing, they are just open, and I am logged in. Computer is always on, I check them every few hours. The Inquiry Board is not the world's most important gathering place, nor the source for SYR news. Have some perspective. Plus folks are much more reasonable and rationale over here, so there is that :wamma:

-People can contact me DIRECTLY for questions and answers. Happy to oblige- robyn@shipyourreptiles.com

-Regarding drop off, re-pick up, and drop off somewhere else. It is the details that matter : )

Many UPS Stores do not ship live or perishable packages. Very common. They are independent franchises and make their own decisions. Kind of a pain sometimes, but also no big deal. If they won't take a live package, there are many other drop off points. Office Depot and Staples are typically very happy to accept your packages. We very rarely see a turn away there, so we recommend them specifically. We want the experience to be as smooth as possible. No fault to UPS Stores, not at all. But also not a conspiracy :chuck:

-APS/SYR no longer has a valid snake shipping exception. Yep, that is what the email said. Pro Exotics still retains that exception, meaning that we can ship NON-VENOMOUS snakes directly from our facility, as Matt at Ghi Reptiles had touched on on KS.com. But through the site, the SYR service, UPS says no snakes.

-Last week, and every week before, 2-3 packages a week would get flagged by UPS as snake packages. Out of about 1000 per week. Last week, a 2 minute call and clarification gets those packages back on their way and delivered the next morning on time, as usual.

As of this week, we can't make that call anymore, we don't have the power (snake exception) to get those packages pushed back into rhythm, and now any flagged snake shipments will be returned to the customer. That means that if you have already dropped it off, they will give you a call and require you to come back and pick it up.

Our customer service team could solve that problem before, and it happened each week, a couple of times. We can't do that anymore. We are working on a positive resolution to this policy setback, to get back to full speed asap, but I have no timetable. Things move very slowly on a corporate level.

-You can't ship mildly venomous, hazardous materials, nor mammals. We know all of those things first hand. No fun. At the same time, when you ship mildly venomous, and raise your own flags by sending it to an elementary school, and you have a customer that calls up and screams at UPS "Where is my cobra?!??!", you can ONLY expect bad things are going happen.

Kind of a perfect storm there.

And out of 30,000 shipments, yes, just 3, or rather, just 1 package can jeopardize the entire program.

I might be on a certain radio show this evening, so I gotta get a beauty nap. I need all the help I can get beauty wise. Feel free to contact me directly with questions, and for 99% of the forum folks out there (here and elsewhere), thanks for not being lunatics :lol:

MagickalMorphs

05-22-2010, 07:13 PM

Thank you for the explanation and the update, Robyn. :yessir:

2kdime

05-22-2010, 07:43 PM

Thanks Robyn

Looking forward to hearing from you:rockon:

05-22-2010, 07:48 PM

Appreciate the update Robyn -

FRoberts

05-22-2010, 08:05 PM

Thanks for commenting Robyn....:cheers:

JChandler

05-22-2010, 08:19 PM

Thanks Robyn:cheers:

Sputnik

05-22-2010, 08:24 PM

Appreciate the update Robyn -

What he said! :yes:

Tama

05-22-2010, 08:26 PM

Robyn thanks for taking the time to post here. Appreciated very much. :yessir:

Sara

05-22-2010, 10:54 PM

Robyn thanks for taking the time to post here. Appreciated very much. :yessir:

This!:yes::cheers:

Larry

05-22-2010, 11:46 PM

Appreciate the thorough reply Robyn.....:letsparty:

Southern Wolf

05-23-2010, 01:09 AM

Robyn... you can think Im a trouble maker all you want.

Personally... I have nothing but respect for you and PE.... but I call things the way I see them...just like everyone else on this forum.

You are indeed correct... I am not a SYR customer... I have my own account. I do however have great hopes that you and SYR will be able to open it up for everyone like FedEx is.... it wouldnt be bad to have a backup plan in case FedEx decides to pull the plug.

As to Fauna.... you DO have alot of customers there... and they would like some of the same answers that I would like to hear.... and thus the reasons I asked the questions.

If you dont want to answer my questions... that is fine with me. No skin off my back... but every question I have asked is a valid question... and by not speaking up... it just fuels the fire and speculations.

JChandler

05-23-2010, 08:44 AM

Well I'll call it like I see it then, you have has nothing but issues with them from the start Kevin...thinking they are another repster or whatever the hell they were called Link (http://www.reptileradio.net/reptileradio/showpost.php?p=262430&postcount=10) or Link (http://www.reptileradio.net/reptileradio/showpost.php?p=98735&postcount=25) or Link (http://www.reptileradio.net/reptileradio/showpost.php?p=262930&postcount=34) or Link (http://www.reptileradio.net/reptileradio/showpost.php?p=263247&postcount=56) just a few examples

You and I have been bumping heads since the start back on this this repster thread where you come on the scene guns blazing like you are over on fauna Link (http://www.reptileradio.net/reptileradio/showpost.php?p=9718&postcount=62) and I even liked fauna back then but as you know lost alot of respect for it due to Rich's action so my less than positive attitude towards it now has nothing to do with the members just the owner.

Enough of that for now, let me do the leg work for you and all your customers over on Fauna since you won't for them and keep harping on the same things...

Looking to hear.... I want to know why all the scerecy with the boxes.... why cant we comply with the lacy act and label the boxes if they DO have something that says we can ship thru them. Why do we have to drop off at certian locations... and not others... why do we have to do it on the sly?

Link (http://www.reptileradio.net/reptileradio/showpost.php?p=133617&postcount=28) or Link (http://www.reptileradio.net/reptileradio/showpost.php?p=136667&postcount=49)

That should be enough for now, sorry for all the link words it would be messy without them...they are links to just posts to read the entire thread they sit in click the thread title in the upper right hand corner

Southern Wolf

05-23-2010, 01:20 PM

JChandler

05-23-2010, 01:25 PM

Robyn@SYR

05-23-2010, 01:39 PM

I have answered every question, I posted IN DETAIL last night to address more concerns. What in the world are you talking about? This is the REAL problem. You, and the growing group of heroes on the BOI go round and round and round. Asking the same questions, which I answer again and again, and then you "demand answers!".

Is it about the snake shipping exception? Really? I have affirmed that 16,000 times. I clarified it most recently one page before this. Not just clarified, but explained how it will actually affect shipping and flagged packages with and without it.

With fresh perspective, you are not even in the top tier of aggravation. One poster on the BOI wants to start a "campaign" against us because we are so bad. Way to go, way to feed that.

I'm insulted that your folks are not listening. That tells me that you guys only want a stupid soap opera, and not any kind of answer or reality. Again, I am not interested in that nonsense.

I didn't want to play games with irrationals at all, but I posted here because of the people here. And now you are bringing nonsense here.

Sigh.

Sputnik

05-23-2010, 01:55 PM

Jeff....god forbid I should speak up becasue I see something that doesnt look quite right. Isn't that what this site does on a daily basis. They see something that doesnt look quite right.... so they speak up.

He're something you need to think about. I dont have issues with Robyn and PE... I have their stock in my collection... and have plans to buy more. I saw some things that looked off... so I asked the questsion.

You've been bagging on SYR for some time now, it's old.... you've asked questions that have already been addressed and again asked them and because you won't get off their back.... they've answered the same questions again. It seems clear you have a chip on your shoulder for them.... seems your looking for the slightest opening to have a shot at them....it's old.

Robyn@SYR

05-23-2010, 02:15 PM

Some folks read forums that have little or no reptile experience. Just to be clear:

THERE WAS NO COBRA SHIPPED WITH SHIPYOURREPTILES.COM

There was no cobra shipped with ShipYourReptiles.com

There was no cobra shipped with ShipYourReptiles.com

It was a Brazilian water snake. Also known as a false water cobra. False. Meaning it is a cobra MIMIC to discourage predation. It is NOT a cobra. There was never a cobra shipment in the system under our watch.

But to the media, and the folks that carry big hammers, there is only one word in the name that matters. The news story could just as accurately have said "a cobra was NOT shipped today".

boarama

05-23-2010, 02:55 PM

Well Robyn, I have to say that you have not handled the whole situation in the best way. You say you will post here because people here are more friendly. People on Fauna are just as friendly. What you fail to realize is that this site has 1344 members and Fauna has 66560 members. So, given the numbers, what site is going to have more people participating in the forums? The more members means more opinions, questions, concerns, comments, and so on. You are not man enough for the challange, I pitty you. And for the record, I am not talking bad about this site, I think it's a very nice site and I am going to be more active here. I think your comments are cowardly.

Rich at Fauna sat on the phone with you while you claim you were reading a claimed waiver that said others could suposedly ship snakes through your account. He did that as a favor to you and then post on his site about what you claimed over the phone. This was done to help you and get your business going. Now, you disrespect his site with your comments after he helped you. You are a disgrace to the community. Now you are Mr. Bigshot and you no longer feel you need those who helped you from the beginning.

I started losing respect for you when you took it upon yourself to open an account for me. I see that as an act of desperation as well as being pushy. If I wanted an account, I would have opened one myself. What you did is no different then someone responding to a classified ad of mine, and then they start sending me their monthly flier with their list of animals. It is LOW.

I for one don't believe you were ever authorized to have other people ship snakes through your site, other reptiles yes, but anyone can do that. More then likely someone upstairs said enough is enough and got tired of sticking up for you. So now you claim that others can no longer use your account to ship snakes.

You web site still does not say in plain english so that evryone can understand, that shipping snakes is not allowed. Why is that? Why don't you be a real man, and butch up, and head over to Fauna? Just once, BE A MAN.

Larry

05-23-2010, 02:56 PM

Jeff....god forbid I should speak up becasue I see something that doesnt look quite right. Isn't that what this site does on a daily basis. They see something that doesnt look quite right.... so they speak up..

Kevin, like Jeff and everybody has been saying you've been trying to crack the SYR case for many moons now, just look through the links in Jeff’s post. In your investigation you fail to listen to the testimony of the accused. The accused has been very thorough and forthcoming, answering all questions/allegations in detail. There is no conspiracy, cover up or anything fishy. To suggest otherwise just makes you look foolish..

Sputnik

05-23-2010, 03:15 PM

Larry

05-23-2010, 03:24 PM

I for one don't believe you were ever authorized to have other people ship snakes through your site, other reptiles yes, but anyone can do that. More then likely someone upstairs said enough is enough and got tired of sticking up for you. So now you claim that others can no longer use your account to ship snakes.

What is your “evidence” besides a mere hunch to make this discrediting claim? You are missing one huge factor in the SYR case and that factor is, Robyn and Chad have a great reputation in this industry, a reputation they have rightfully earned. When you earn a great reputation, you earn the benefit of doubt, with the benefit of doubt, it takes more than a mere hunch for false claims to carry any weight. At least in the BLBC it does......:yes:

boarama

05-23-2010, 03:34 PM

This is a good reason to not go over to fauna and post, because of childish assholes like YOU with your rumors and speculations....

We are all entitled to our opinions, after all, that's what makes life interesting. But, I will disagree with you. If he did go over there, it would lay all of the rumors and speculations to rest. And it would take very litte effort to do so. He has not handled this in the best of ways. He has also disrespected people who have helped him get to where he is.

And just for the record, I happen to be a pretty nice guy.

Sara

05-23-2010, 03:37 PM

Well Robyn, I have to say that you have not handled the whole situation in the best way. You say you will post here because people here are more friendly. People on Fauna are just as friendly.

You web site still does not say in plain english so that evryone can understand, that shipping snakes is not allowed. Why is that? Why don't you be a real man, and butch up, and head over to Fauna? Just once, BE A MAN.

Did you really create an account here and have ONE post just to start crap?? Please, stick with Fauna and don't bring all that BS here. Thanks.:yes:

05-23-2010, 03:40 PM

2kdime

05-23-2010, 03:40 PM

boarama

05-23-2010, 03:46 PM

What is your “evidence” besides a mere hunch to make this discrediting claim? You are missing one huge factor in the SYR case and that factor is, Robyn and Chad have a great reputation in this industry, a reputation they have rightfully earned. When you earn a great reputation, you earn the benefit of doubt, with the benefit of doubt, it takes more than a mere hunch for false claims to carry any weight. At least in the BLBC it does......:yes:

There have been several people who have talked to management in the UPS headquarters, one of which I know and is very reputable. They all say that they were told by the mangment that their customers could ship most reptiles, but not snakes. This would not be the first time a shipping service was not truthful of all of their services.

It's a percentage game. Most packages will make it through, but occasionally there is a problem. Money gets refunded, and fast I might ad. But, this goes into the books as a cost of doing business. The ones that go through without a snag, put money in their pockets. With the ammount of packages going through their service, they were easily profiting a mid to high, five digit profit annually. So to refund a few hundred here and there is no big deal.

Often times when someone generates enough revenue things can get over looked and heads turn the other way. Cash talks, this is a fact of life. But if someone can no longer stick up for someone, then they have to put their foot down and so no more. In other words, the warnings ran out.

boarama

05-23-2010, 03:51 PM

I have a feeling someone's time here is limited.

I have NO doubt that Robyn had everything on the up and up on his SYR program.

Coming here, and your first posts are bashing these people, because they are not living up to YOUR standards, or dealing with a situation the way YOU think it ought to be handled?

Who are you?!?

Not a good start

First of all, I just found out about this site. I have had a link on my site to Retile Radio for a few years. I was not aware this existed. I think this is a nice site and I am not here to cause problems. I think this situation has not been handled in the best way. Robyn has even disrespected people who helped him get to where he is. That is sad. So, I am not looking to get a ban, and I have done nothing wrong. I have an opinion, just like everyone else.

FRoberts

05-23-2010, 03:55 PM

Did you really create an account here and have ONE post just to start crap?? Please, stick with Fauna and don't bring all that BS here. Thanks.:yes:

What Sara said...

Your shit is getting lame and old quick -

:yessir:

The issue has been put to rest here as far as I am concerned, your making accusations without any credible evidence. Your word carries no weight with me.

tricksterpup

05-23-2010, 03:59 PM

First of all, I just found out about this site. I have had a link on my site to Retile Radio for a few years. I was not aware this existed. I think this is a nice site and I am not here to cause problems. I think this situation has not been handled in the best way. Robyn has even disrespected people who helped him get to where he is. That is sad. So, I am not looking to get a ban, and I have done nothing wrong. I have an opinion, just like everyone else.
First off Welcome to Bush League.

This is true. you have your opinion, but unlike many others you do not have your name on your signature and no one knows who you are.
As far as we know, you are some 18 year old kid who just got a ball python and thinks they know everything.
if you are on the up and up and respectable then go ahead and post your name here and business on your signature.
Opinions are a good thing, just not anonymous negative ones.

boarama

05-23-2010, 04:05 PM

Did you really create an account here and have ONE post just to start crap?? Please, stick with Fauna and don't bring all that BS here. Thanks.:yes:

I jopined here because I think this is a nice site, and I believe it has potential. I have had a link on my web site to Reptile Radio for several years. I was not aware these forums existed. I am not looking to get banned at all, as I will likely contribute here in the future. I have been in the reptiles business for a long time, and I have seen a lot. Robyn disrespected me, and others before I came here. Again, this whole thing from the beginning has not been handled in the best way.

boarama

05-23-2010, 04:16 PM

I will say this, It was never my intention to upset the management or the members of this site. All of the issues have not been answered. I'm sorry that some of you feel this way. I have done nothing wrong.

Wild Bill

05-23-2010, 04:30 PM

There have been several people who have talked to management in the UPS headquarters, one of which I know and is very reputable. They all say that they were told by the mangment that their customers could ship most reptiles, but not snakes. This would not be the first time a shipping service was not truthful of all of their services.

It's a percentage game. Most packages will make it through, but occasionally there is a problem. Money gets refunded, and fast I might ad. But, this goes into the books as a cost of doing business. The ones that go through without a snag, put money in their pockets. With the ammount of packages going through their service, they were easily profiting a mid to high, five digit profit annually. So to refund a few hundred here and there is no big deal.

Often times when someone generates enough revenue things can get over looked and heads turn the other way. Cash talks, this is a fact of life. But if someone can no longer stick up for someone, then they have to put their foot down and so no more. In other words, the warnings ran out.

Well, unless you have personally talked to the same people SYR set up their account with you really don't know what was said or agreed to. There is a lot of heresay in what you are saying. Just because someone talked to someone with a good rep at UPS is hardly reliable information to claim they are lying and deceiving anyone. I know for a fact several big breeders have had waivers to ship snakes with UPS for years. UPS doesn't have to allow everyone to ship snakes just because they let a few. Their program, just like FedEx's, is a privelidge not a right. So unless you have proof they have done something wrong I really don't see the point in all of this.....

JChandler

05-23-2010, 04:35 PM

What you fail to realize is that this site has 1344 members and Fauna has 66560 members. So, given the numbers, what site is going to have more people participating in the forums?

I'll play along, not being pissy or anything just playing along since this was in your first post...so given the numbers a site with 66k members has 700k posts and a site with 1k members has 400k posts...who is contributing where? There maybe other reasons for that but I'm just going off the numbers listed on the front page...:dunno:

I looked at your site and you do have the show listed, do you listen or just have the link up?

I will say this, It was never my intention to upset the management or the members of this site. All of the issues have not been answered. I'm sorry that some of you feel this way. I have done nothing wrong.

I'm willing to give you the benefit of the doubt but to be honest the questions to me are a bit muddied in the first post with all the she said he said stuff...

boarama

05-23-2010, 04:51 PM

I know for a fact several big breeders have had waivers to ship snakes with UPS for years. UPS doesn't have to allow everyone to ship snakes just because they let a few. Their program, just like FedEx's, is a privelidge not a right. .....

You are absolutely correct. But those waivers are for the specific breeder or business, not for the whole world to use. Several people ship snakes with UPS, and according to Robyn, they themselves can continue shipping snakes. What people are failing to realize here, is that if all those people were misled into believing what they were doing was allowed, there will be some seriusly angree people out there. If it was so easy for them to include the whole world to use their account, then why is it that the majority cannot set up an account to ship snakes through UPS. Normally there is a process that includes proving you are even capible of shipping properly, and that wasn't done. Here, anyone, even those who have no shipping knowledge or background can ship snakes without any formal approval.

When it is clearly UPS's policy not to ship snakes, how is it that someone can create an account to include the whole world to ship snakes when a legitimite business can't even do that? Most of the businesses that are currently shipping through UPS are doing it without any approval.

I am not going to keep going here, because, yes it is getting old, not just here, but everywhere.

My advise to everyone is, get your own account so you don't have to rely on someone else.

boarama

05-23-2010, 04:55 PM

I looked at your site and you do have the show listed, do you listen or just have the link up?...

I do listen on occasions. It is on late, and sometimes I am already in bed. I like the show, and I think it is great. I was not aware these forums were here. If I can manage not to get banned, I will add a link to these forums as well as soon as I get a few minutes to update my site.

JOHNS6068

05-23-2010, 05:00 PM

Did you really create an account here and have ONE post just to start crap?? Please, stick with Fauna and don't bring all that BS here. Thanks.:yes:

My same thoughts :cheers:

Robyn@SYR

05-23-2010, 05:05 PM

Uh, some folks really need to go back through these documented threads and conversations for this info they insist is not available...

We went through a pilot program in order to start our service. You are speculating, and calling me a liar ("pants on fire!"), or feeding that, with so little knowledge of the actual situation.

Nothing is true until I prove it to YOU? Who are you again? Are you my customer? Just a guy? A hero? A troll? I have gone over this again and again with plenty of customers/guys/heroes/trolls, and yet there is always one more (or ten more) that say "well you haven't proven it to me!".

We are busy doing BUSINESS. I have to CREATE time in my day to play dumb games of sticks and stones on forums. And when I don't come to YOUR forum, oh boo hoo hoo, your feewings are hurt. Are you serious?

Your are insulted because "your forum" supported us and helped grow the business from the start? Are you insane? I have fought the BOI tooth and nail since the start. Debbie Downers and Doubting Thomases, your forum has been antagonistic from the start.

I answer the questions there, here, and elsewhere, again and again. Yet your "heroes" just come and copy and paste the part where I call them "heroes" and say I don't want to play games. "He is insulting us! Mount your mighty self-righteous steeds! He will pay for his arrogance! Off with his head, boycott his business!"

Yet they DON'T copy and paste the answers three inches below they are so "desperately" looking for. Ugh.

"BE A MAN"? Oh good grief, be for real! :dunno:

Robyn@SYR

05-23-2010, 05:12 PM

I have to, HAVE TO, be done with this. If I have a customer that has concerns, I can answer questions and provide details, no problem. Contact me directly, no problem. But this here is bad joojoo for the soul. I never want to eat at your BOI Dark Cloud Diner again, the food there is poison. I am not afraid, not at all, it just tastes like shat.

I would like to have a more frequent presence on the BLBC, but not about this hater go round, with the latest eye-poker of the day.

I would like to talk about monitor lizards, pythons, captive husbandry and breeding, that kind of stuff. That is much more productive, and healthy for the soul.

FRoberts

05-23-2010, 05:16 PM

I would like to have a more frequent presence on the BLBC, but not about this hater go round, with the latest eye-poker of the day.

I would like to talk about monitor lizards, pythons, captive husbandry and breeding, that kind of stuff. That is much more productive, and healthy for the soul.

:yessir::yessir::yessir:

JOHNS6068

05-23-2010, 05:20 PM

m00kfu

05-23-2010, 05:42 PM

We like visuals (pic's) to go along with the reptile talk :D :cheers:
Especially of any new desert crosses! :rockon:

boarama

05-23-2010, 05:47 PM

Robyn, some of the people you have sent responding emails to have posted those in another forum. They contain numbers and percentages, pertaining to the amount of flagged shipment and what the likelihood is that a package will get flagged. Some are saying that you are suggesting to read between the lines and continue shipping snakes through your service, because the percentage is so low for being caught.

I saw another where your email said to take it to certain shipping locations and tell them plants are in the box. Come on here, this is peoples lives here, not a big game so you can put some money in your pocket.

Since you sent out the emails warning people not to ship snakes through your service, why is it that you cannot post on your web site, in plain english for all to see, that snake shipments will no longer be accepted? Especially since we all know, more people are, and will continue to create new accounts to use your services. Do you feel that you have not misled anyone in any way?

I know the answer. It's all a numbers game, and it's based on percentages. If 1000 packages make it through and 2 get confiscated, and refunds are given to those 2, well, you are still way ahead of the game.

I suppose you are getting hit hard because we as a herp community have seen a very similar situation with another shipping service in Reptster. You are dodging people and some of the questions. Not only have you dodged some of the questions, you have also disrespected people that were good to you. For some reason you fail to acknowledge that as well.

Honesty is always the best policy, what do you think?

JChandler

05-23-2010, 05:53 PM

I do listen on occasions. It is on late, and sometimes I am already in bed. I like the show, and I think it is great. I was not aware these forums were here. If I can manage not to get banned, I will add a link to these forums as well as soon as I get a few minutes to update my site.

It is late and I personally hardly ever listen live, downloads either from blog talk or iTunes is my method of hearing it but my point was if you listened to the show they talk about the forum all the time....

Uh, some folks really need to go back through these documented threads and conversations for this info they insist is not available...

I will help out with that a little but they will have to do some reading....all of Robyn's post as SYR and ProExotics, everything is there...

http://www.reptileradio.net/reptileradio/search.php?searchid=634458

http://www.reptileradio.net/reptileradio/search.php?searchid=634460

tricksterpup

05-23-2010, 05:56 PM

I would like to talk about monitor lizards, pythons, captive husbandry and breeding, that kind of stuff. That is much more productive, and healthy for the soul.

I would love to talk about Asian Rats. :)

boarama

05-23-2010, 07:12 PM

MEIER21288

05-23-2010, 07:29 PM

OMG!!!!!! a google search says they ship snakes!! Holy crap....maybe its because robyn and chad are busy taking calls, emails, dealing with jerkoffs on forums, trying to rectify the relationship with UPS, and...what else do they do.....oh! thats right! Take care of their animals and customers from all the other businesses. The website is very professionaly done (and Im guessing, like most of us) they more than likely do not maintain the site or update it themselves. They have a webmaster do it.....sometimes getting a webmaster to do updates can take a while.

Saltydog88

05-23-2010, 07:30 PM

boarama

05-23-2010, 07:35 PM

I'm not a customer of SYR, nor am I FedEx certified. I do however have corn eggs incubating (my first season). I had intentions of joining SYR until this incident occurred. So, does anyone know or expect SYR to resolve the issue or should I go the FedEx certified route?

Do yourself a favor. Use Fedex, their servise is much better, and their trucks are climate controled. Fedex does cost a little more, but well worth it. Being cheaper does not mean better.

boarama

05-23-2010, 07:36 PM

Wild Bill

05-23-2010, 07:50 PM

You really don't get it, do you?

Obviously you don't, if they are taking care of all the calls from their customers and dealing with all the bullshit right now they might not have gotten around to worrying about how the website coding is worded. You keep implying they are bad guys trying to screw you over. They made and announcement publicly that snakes are no longer allowed to be shipped. It has been what a couple days, give me a break, give them a chance to change shit before declaring them crooked bastards..........

Sputnik

05-23-2010, 07:54 PM

MEIER21288

05-23-2010, 07:54 PM

I guess I dont get that they are working round the clock to get this situation situated, and that they very well could have called there webmaster to get it changed and that he/she hasnt gotten to it yet. Also, I did a google search for snake shipping and the first thing that poped up was uship.com, in their advert it mentions shipping snakes. should we go after these guys?

boarama

05-23-2010, 07:57 PM

Obviously you don't, if they are taking care of all the calls from their customers and dealing with all the bullshit right now they might not have gotten around to worrying about how the website coding is worded. You keep implying they are bad guys trying to screw you over. They made and announcement publicly that snakes are no longer allowed to be shipped. It has been what a couple days, give me a break, give them a chance to change shit before declaring them crooked bastards..........

Well, I'm sorry you feel that way. I do get it. If they were on the up and up, that would have been one of the first things that should have been corrected. It has been brought up elsewhere as well, and is continued to be dodged. It is very misleading, to say the least. If snakes are no longer shipped through them, they will lose a great deal of revenue.

And for anyone who doesn't know about html coding, it would take less then 5 minutes to remove that from the coding.

FRoberts

05-23-2010, 08:01 PM

Obviously you don't, if they are taking care of all the calls from their customers and dealing with all the bullshit right now they might not have gotten around to worrying about how the website coding is worded. You keep implying they are bad guys trying to screw you over. They made and announcement publicly that snakes are no longer allowed to be shipped. It has been what a couple days, give me a break, give them a chance to change shit before declaring them crooked bastards..........

Bill said what needed to be said....

Now I am going to say something as well....

boarama (http://www.reptileradio.net/reptileradio/member.php?u=1397) get off your soapbox....it has gotten old already and it's kind of annoying...we are not fast to jump to conclusions here...when one does they are usually mistaken....Take the hint and let this be till more time has passed....or I know you will wear out your welcome here rather quickly and then cry about what assholes we are for wanting you OUT THE DOOR....you said what you needed to say...it's in writing so stop making posts stating the same thing...over and over again....WE WILL NOT JUMP TO CONCLUSIONS....:nono:

Wild Bill

05-23-2010, 08:02 PM

Well, I'm sorry you feel that way. I do get it. If they were on the up and up, that would have been one of the first things that should have been corrected. It has been brought up elsewhere as well, and is continued to be dodged. It is very misleading, to say the least. If snakes are no longer shipped through them, they will lose a great deal of revenue.

And for anyone who doesn't know about html coding, it would take less then 5 minutes to remove that from the coding.

So if you don't know html how long would it take? Does Robyn code his own website? Like I said, maybe you should give them a chance to change shit before you crucify them......Hell Ed Clark is still participating on the BOI, how many people has that dipshit screwed? Why don't you start shit with him if you're bored and give SYR a few days to get shit squared away....:yes:

Larry

05-23-2010, 08:04 PM

For those that continue to doubt the integrity of Robyn and Chad and the whole SYR team, The million dollar question is, "Does SYR have a legitimate agreement with UPS that allows SYR to ship live non-venomous snakes? ".

I can personally varify this agreement is in fact legitimate as I've read the documation. Yes. I've read documention provided to me by Robyn with my own eyes and it's 100% legitmate, I give my word to anyone that doubts this agreement is in fact legitimate.

This is an upstanding honest 100% legitimate business. I said it before and I'll say it again, to suggest otherwise only makes those making these false claims look foolish, along with possibly hurting the business of good people that have done nothing to desever it..

Wild Bill

05-23-2010, 08:07 PM

Sputnik

05-23-2010, 08:10 PM

boarama

05-23-2010, 08:11 PM

Alright, fair enough. I will button it for now. But here is some food for thought. What will you say if these things are not removed, or fixed? You don't need to post an answer. My satements do deserve being answered, not for my sake, but everyone's sake. Some things are being dodged, and it makes people ask, why.

By the way, Ed went and got himself banned for a year, I think he still has at least 11 more moths to go. And for the record, I am not an Ed Clark fan.

boarama

05-23-2010, 08:13 PM

Wild Bill

05-23-2010, 08:16 PM

I never said they couldn't ship snakes through UPS. It's others that are not allowed to use their account to ship snakes.

Yes, they wouldn't have needed to negotiate a new agreement for Proexotics. The new agreement was for SYR and the way it was established. If Larry says he's read it and its legitimate, you can believe it is. :yes:

FRoberts

05-23-2010, 08:16 PM

CeraDigital.com

05-23-2010, 08:28 PM

Now, since most of you feel that I am a bad guy here, and I suppose I can't blame you. I am however not a bad guy.

I am going to post two screen shots here, and if you don't believe there is something fishy, you can go and look for yourself. I just took both of these screen shoys within the last 30 minutes.

Sreen shot number one is of Google. I went to Google and typed in "ship snakes" as my search. Now if you can't ship snakes through SYR's anymore, then why did this come up in the search. Don't worry because I am going to give you all the answer, and you can even do all of this yourself.

http://img23.imageshack.us/img23/4439/shipreptilesgoogle.jpg

The next is a screen shot of the html coding that is currently in the coding for SYR's web site. You can go to the site and view the coding yourself. Go to their home page, right click, click on "view source", and you can see this for yourself.

http://img41.imageshack.us/img41/3999/htmlship.jpg

Now, if snakes can no longer be shipped through this service, then why do they still have the html coding on their site that says they can?

By having that code there, when someone does a Google search as we all can. Their site will come up.

And when you go to their site, it does not say anywhere in plain english, that snake shipments are no longer accepted.

I ask you all.

Do you or do you not consider this to be misleading?

I ask all of you again, please, you as members here, answer that question.

I am not the bad guy here. In fact, I'm not a bad guy anywhere.
Thank you for reading.
Actually, the website is built around a custom web content management system, and, if it is hard coded into it (could be in the .php, or .tpl.php files), it would be notoriously difficult for them to change, or modify... especially if they don't know their way around Php. It could be hard coded due to the fact that, snake shipping services were one of the factors along with discounting, that SYR was originally built on.

Could be that they are learning their way around the CMS their platform was built on. I will tell you this... their frameworks is very sophisticated (and expensive),,, and with intricasy, comes learning curves.

Who cares if it states "snakes". Updating your website doesn't exactly change everything on google overnight. I've rebuilt sites for clients, and googles description or menu options didn't change for their website listing for weeks, or longer....

Cut Robyn and team some slack..

I know it's been addressed, but this kind of irked me a bit. It's like a witch hunt minus the witch... :dunno:

Wild Bill

05-23-2010, 08:32 PM

Actually, the website is built around a custom web content management system, and, if it is hard coded into it (could be in the .php, or .tpl.php files), it would be notoriously difficult for them to change, or modify... especially if they don't know their way around Php. It could be hard coded due to the fact that, snake shipping services were one of the factors along with discounting, that SYR was originally built on.

Could be that they are learning their way around the CMS their platform was built on. I will tell you this... their frameworks is very sophisticated (and expensive),,, and with intricasy, comes learning curves.

Who cares if it states "snakes". Updating your website doesn't exactly change everything on google overnight. I've rebuilt sites for clients, and googles description or menu options didn't change for their website listing for weeks, or longer....

Cut Robyn and team some slack..

I know it's been addressed, but this kind of irked me a bit. It's like a witch hunt minus the witch... :dunno:

Thanks for giving us some info on the technical aspect. :yes:

Larry

05-23-2010, 08:41 PM

I never said they couldn't ship snakes through UPS. It's others that are not allowed to use their account to ship snakes.

Did you read my post? When I gave my word to it's legitimacy, I ment it. There are no under lying details glossed over. Once again, SYR which is obviously a third party shipper, does in fact have a 100% legitimate agreement with UPS that gives them an exception to the rule.

Ben_renick

05-23-2010, 09:01 PM

MEIER21288

05-23-2010, 09:29 PM

-APS/SYR no longer has a valid snake shipping exception. Yep, that is what the email said. Pro Exotics still retains that exception, meaning that we can ship NON-VENOMOUS snakes directly from our facility, as Matt at Ghi Reptiles had touched on on KS.com. But through the site, the SYR service, UPS says no snakes.

this says it again

JChandler

05-23-2010, 09:35 PM

Sputnik

05-23-2010, 09:36 PM

Sara

05-23-2010, 09:46 PM

Wow. I've read through this whole ordeal and I'm just amazed. I can not find one instance where SYR has done a single thing wrong to a customer nor can I find any question unanswered, yet I see them being attacked over and over. I normally would never post on something like this, but in this specific case, it just really blew my mind. There is a fine line between an outright attack and constructive criticism. :eek:

I agree 100% and like the way you have said it :cheers:

With the exception of "I normally would never post on something like this" part for me of course...lol

Exactly what Jeff said, and adding... That's why I do not go onto Fauna, never had, never will. This is NOT a witch hunt let's all team up and hate somebody forum. Will just repeat, if that's what you came here for, then take it back there. If you would like to post in the appropriate sections about your animals in a positive fashion, then welcome to the BLBC, but if you are quick to look for and or to create problems, then don't be surprised if people aren't receptive to your arguments or "points".

boarama

05-23-2010, 10:40 PM

xanaxez

05-24-2010, 10:23 AM

Now, since most of you feel that I am a bad guy here, and I suppose I can't blame you. I am however not a bad guy.

I am going to post two screen shots here, and if you don't believe there is something fishy, you can go and look for yourself. I just took both of these screen shoys within the last 30 minutes.

Sreen shot number one is of Google. I went to Google and typed in "ship snakes" as my search. Now if you can't ship snakes through SYR's anymore, then why did this come up in the search. Don't worry because I am going to give you all the answer, and you can even do all of this yourself.

http://img23.imageshack.us/img23/4439/shipreptilesgoogle.jpg

The next is a screen shot of the html coding that is currently in the coding for SYR's web site. You can go to the site and view the coding yourself. Go to their home page, right click, click on "view source", and you can see this for yourself.

http://img41.imageshack.us/img41/3999/htmlship.jpg

Now, if snakes can no longer be shipped through this service, then why do they still have the html coding on their site that says they can?

By having that code there, when someone does a Google search as we all can. Their site will come up.

And when you go to their site, it does not say anywhere in plain english, that snake shipments are no longer accepted.

I ask you all.

Do you or do you not consider this to be misleading?

I ask all of you again, please, you as members here, answer that question.

I am not the bad guy here. In fact, I'm not a bad guy anywhere.
Thank you for reading.

Obviously you arent as smart as you think you are with coding. first off dweeb, once the coded link is on google,regardless if its recoded it will still show the older link. google does not take down old link even if they're broken or forbidden, so even if they change it, it will still show an older link when you search for reptile or snake shippers. before you start barking at someone that has tried to help the hobby,by stepping up to the task of trying to rebuild a relationship so people could have affordable shipping since the "repster" incident... why dont you takeyour ass over to fauna and other forums and bark at the irresponsible shippers that caused the shipping problems to begin with? now the next question is does he make money from the shipping business? sure he does, a person has to make something in order to spend that much time working and building a business and customer relationship. it costed him time,money and headaches so what does it matter if he wants to put a little money in his pocket? do you captive breed your reptiles, house them, feed them and advertise them, to give them away to someone? i think not. what you and your fauna girlfriends need to start doing is help look for a "solution", not a hanging. if you love fauna so much, and it seems you do since you keep up with their stats lol.. take your ass back over their and stay. try to be a good little troll for their wannabe mob.

xanaxez

05-24-2010, 10:32 AM

I am only responding, because I feel that I need to defend Fauna. I only mentioned Fauna in one of the posts I made here. In other posts I used the term "forums". Fauna happens to be a great site, as I am sure this one is as well, but this is being discussed on reptile forums all over the place, not just Fauna, or here.

I am going to give some time before I make any further comments about the topic of this thread or whatever people feel it has turned into.

F you and F fauna. i mean that from the bottom of my heart with sincerity. and i speak only on my behalf and not the forum or its other members here when i say.. you can carry your Rich Z, :censor: riding ass back over to fauna and stay. i dont like trolls.

k-arbogast

05-24-2010, 11:20 AM

As I stated on the first page of this circle jerk of a thread I chose to stay with FEDEX as I was a little gun shy after the Reptster fiasco. However, I did register on the SYR site so that I could use it when I felt ready to and despite never shipping a package through SYR I did recieve the e-mail notice from them about the changes in shipping policy. That single gesture alone told me all I needed to know about how SYR views their customers and I don't think you can ask anything more than them being up front and honest!

SYR can not control the fear based paranioa that corporate types have with regards to snakes, nor can SYR control the even more palpable fear corporate types have of anything that could possibly lead to some type of litigation.

In all aspects of the hobby we are swimming upstream against a strong current of fear! We can either support and encourage each other to push forward, or we can snipe at each other and try to be the last person/group standing at which point there will not be many people left to share the hobby with.

Throw Florida under the bus, throw large constictors under the bus, throw SYR under the bus,........ it is all fear based. As a pissed off Floridian, I am over it!

norsmis

05-24-2010, 12:28 PM

F you and F fauna. i mean that from the bottom of my heart with sincerity. and i speak only on my behalf and not the forum or its other members here when i say.. you can carry your Rich Z, :censor: riding ass back over to fauna and stay. i dont like trolls.

Now Bo, as much as I would love to say the same thing to this person, you know we cant muddy up the BLBC with this kind of garbage. Thanks for saying it for me so I didnt get an infraction! :D

Sputnik

05-24-2010, 12:35 PM

Let's not get too wild....

xanaxez

05-24-2010, 12:45 PM

Now Bo, as much as I would love to say the same thing to this person, you know we cant muddy up the BLBC with this kind of garbage. Thanks for saying it for me so I didnt get an infraction! :D

Thought it was in the saloon bro.. i saw saloon but it was Jas's thread. should have paid better attention. isn't a good day for me to be on here i guess lol. sorry everyone for my actions in an open board discussion.

I told ya'll it was the voices...Rons voice lol

Pheatured Kreatures

05-24-2010, 12:52 PM

Now Bo, as much as I would love to say the same thing to this person, you know we cant muddy up the BLBC with this kind of garbage. Thanks for saying it for me so I didnt get an infraction! :D

:lmao::lmao::lmao:

I had to read 4 pages to catch up and was like... "this isn't in the saloon yet???"... then I read the "naughty point post" and went "o well it will be soon"

I have nothing useful to add, everything has been said. I hope SYR gets everything worked out, as the Fed-ex process is proving to be quite complicated...

~Beth

jluman

05-24-2010, 01:47 PM

Wild Bill

05-24-2010, 01:49 PM

as the Fed-ex process is proving to be quite complicated...

~Beth

Yep, they are more than happy to provide the sevice to you, they just require you to prove how capable you are....:yes:

norsmis

05-24-2010, 02:02 PM

Let's not get too wild....

Sorry general sputter... :o

Jason Baylin

05-24-2010, 04:13 PM

All I know is I have been using SYR for some time now and have had no issues. I have enjoyed the fair shipping prices and the great customer service. When the email came out I immediately called them and received a call back within the afternoon. I for one will go back to them as soon as they get this issue reconciled. In the meantime I will go FedEx, but only because I have to.

Jason

FIREball

05-24-2010, 04:38 PM

Just ran across this on fauna of all places, a guy wants to trade live mice for boas and they were trying to figure out how to ship them...:mad:

http://www.faunaclassifieds.com/forums/showthread.php?t=179607

http://i73.photobucket.com/albums/i233/eatnpavmnt/fauna.jpg

m00kfu

05-24-2010, 04:40 PM

I'd guess that's the 'mammal problems' Robyn was talking about on RR the other night.

Wild Bill

05-24-2010, 04:41 PM

Well tell them they are not allowed to do it, obviously they have no clue........

JChandler

05-24-2010, 05:06 PM

This is still the part where we have to police our own, say things like don't ship mammals or venomous no matter what and don't make things worse for SYR by continuing to use their service to ship snakes....

Also a good time to remind people that if you know someone capable of shipping snakes through FedEx then utilize them until you get your own certification, chalk up the extra expense of someone else shipping your animals as a business expense if you need to ship them out right now, one thing I will not advise anyone is to ship without the proper certification....right now with the stuff going on with the laws the last thing we need is more fear based big headlines because you didn't want to get certified or you didn't want to look for someone to ship your snakes for you....in general be responsible and not a dumbass please, for everyone's sake.

Sara

05-24-2010, 06:39 PM

FRoberts

05-24-2010, 06:41 PM

Robyn@SYR

05-24-2010, 10:16 PM

Wild Bill

05-24-2010, 10:54 PM

As per FedEx, a business address MUST be a brick and mortar biz, not a home based business. It has to be an address that comes up as commercial under address verification services. And not a FedEx/Kinko's. Home based businesses are specifically disqualified.

Well Robyn, I've had talks with my reps and their supervisors and that is not what they or my contract says. It says business to business, a home based based is still a business. Its not a comercial business, that is where the confusion comes in on other peoples part that want to over analyze the shipping policies. No where in FedEx policies does it state you have to be a commercial store front business.

If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/tropical fish and beneficial insects on an exception basis under the following conditions:

1. Shipments must be from a business to a business (from a breeder to a pet store, for example).
2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions

They show breeder to a pet shop as an example, you may also use breeder to breeder and send packages to a home based business. No where on any paperwork or website does it say it has to be "a brick and mortar commercial business". You can take it for what you want, but I spent hours on the phone clarifying when I first setup my account. All these people making this into a big hairy deal are going to do is make a big ruckus and put every breeder in the country out of business. Sometimes people need to learn the old saying "chose your battles", our industry is going to destroy itself just for the fact that people don't know when to shut the hell up.

Robyn, I seriously hope you're not the type that wants to continue down this road. You have the support of this forum so far, please don't flame the fires any worse than they are just because you're upset about a few jack asses.

Wild Bill

05-24-2010, 10:55 PM

PS.....I would post the same there, but have been banned for speaking my mind......

k-arbogast

05-24-2010, 11:02 PM

Hmmmm, someone on the BOI brought up the fact that FedEx reptile shipping is limited to business to business service ONLY (for pickup and delivery) and that has caused a slight stutter with Stickler Willies there : )

As per FedEx, a business address MUST be a brick and mortar biz, not a home based business. It has to be an address that comes up as commercial under address verification services. And not a FedEx/Kinko's. Home based businesses are specifically disqualified.

Suddenly the only outrage I hear is outrageous crickets chirping...

SYR is working hand in hand with UPS, but now no snake shipping, as per policy. We are working hard to move forward and back to full speed.

But as it turns out, the self-righteous finger pointers are actually in violation. Whoops. What was that saying about one finger pointing at me, four fingers pointing...

You are right that is the official policy with FEDEX, however many of us that use FEDEX have not had too many issues and the alternative it to ship from a FEDEX hub to another FEDEX hub.:dunno: I may not be a SYR customer, and that is primarily because I get a good discount from FEDEX, however I and many others here have been pretty supportive of your efforts and I feel that your post is in poor taste and does a disservice to those of us that use FEDEX.

I can understand your frustration with "haters", but come on don't throw those of us that try to do things the right way under the bus......... just very poor taste in my opinion.

Robyn@SYR

05-24-2010, 11:53 PM

But I should be held to some higher standard guys? I am completely aware of the difference between policy and reality. And selective enforcement. We are, and were in complete compliance with UPS policy.

This is taken from FedEx's FAQ's:

What is the difference between Commercial and Residential delivery?
Commercial deliveries are those made to businesses by a FedEx Ground driver. A Residential delivery is one made to a home, including a home-based business.

Does this mean they will shut down your FedEx account? Nope, not at all.

I didn't open this door, and I am not looking to cause any trouble. Just really REALLY tired of the whole pot and kettle thing.

Wild Bill

05-24-2010, 11:59 PM

What is the difference between Commercial and Residential delivery?
Commercial deliveries are those made to businesses by a FedEx Ground driver. A Residential delivery is one made to a home, including a home-based business.

That is the difference between commercial and residential deliveries, according to that definition they can both be considered businesses, understand? FedEx requirement is business to business, not business to commercial business, do you see what I'm saying?

The answer to your question is yes, you should want to hold yourself to a higher standard than the people playing word games with you. :yes:

Robyn@SYR

05-25-2010, 12:10 AM

LOL! On the higher standard, touche!

Stupid adrenaline!

LP Reptiles

05-25-2010, 12:17 AM

i remember when i was working on my bussiness live shipper stuff with fedex...that was the major problem....if i wasnt shipping to another business (non dwelling), all good. but shipping to someones resident was a no, even if they work from home. Had to do with how they zone residential and commercial addresses. They use the definitions of the law...which say residential is a Dwelling. But do they check???? 99 time out of 100...would say no. but i think your policy still says that a "home-based business" is a dwelling. I tryed to find it in my fedex paperwork...but dont know where it is....think its in a box somewhere.

Jason_Hood

05-25-2010, 12:26 AM

OK I was going to post this on the SYR thread but it is too long and there are too many other things there to confuse the issue. So here is my OPINION why you are doing the entire community a disservice shipping any other way besides Fed Ex.

Fed Ex is the ONLY company to allow us as a snake community the chance to ship with them out in the open. They are the only ones that have embraced us and given us an option. What that offers to us is a giant company that operates on a world wide market which is giving us the respect enough to say "show me how professional you are" or more to the point "we want your money". The second part is the big thing. If the entire snake community would quit being cheap (yes they are more money) and just get certified and ship with Fed Ex we would have a third party keeping track of our collective value.

That third party would have been a huge asset in this time of law making if we had all got on board 5-6 years back when they started this. I got on right away because I wanted to "appear" more professional... nothing more. I liked that I was able to put that "certified shipper" line in my ads. I did not do it for any other reason besides that and the idea that my shipment would not get stopped, that is just being honest. After I looked at it for a couple years I realized that I could see my value in dollars and cents on my customer profile. I also realized that so could they. Imagine what it would look like if we all shipped through them... Every $50 shipping charged accumulating in our favor as a viable market for Fed Ex to nurture and support... Imagine a world wide company coming to bat for us...

Ok what other company of their size do we have on our side?? Is UPS?? Nope. Any of these plastic companies that we are supporting with our spending?? Nope. Is Fed Ex currently?? Nope, in fact I am surprised that they have let it keep going with as little participation as they have had from the community.

Long story short, time to man up and get certified (it cost nothing) and start shipping above board with out any questions. Do it because it is the only option that is offered that is safe for the snakes (no chance of the shipment being refused or stopped because you are against company policies). Do it because it is good for the community. Do it because you should have 5 years ago. And maybe if we all get on board we can start refusing to receive packages from any other shipping method. Besides Delta every other method is questionable.

Jason

k-arbogast

05-25-2010, 12:35 AM

I didn't open this door, and I am not looking to cause any trouble. Just really REALLY tired of the whole pot and kettle thing.

Considering the high percentage of people HERE that are on your side, you certainly seem to be looking to cause trouble and for what reason I am not sure. If you need to blow off some steam just let it rip man, because many of us are hot heads and can understand where you are coming from, it's just if your gonna piss in someones pool make sure you aim that stream at the ones that deserve it.

Jason_Hood

05-25-2010, 12:40 AM

Wild Bill

05-25-2010, 12:51 AM

It is very true that Fed Ex shipments should be to a business. Robyn is correct here. But they do allow Fed Ex hubs as an receivable business address. He is absolutely right that many people abuse that. I myself did it out of ignorance until I went in bitching about the change in price from my bill out at the register to the $10 surcharge on my credit card. They happily explained that I had a commercial account for business to business shipping and there was a surcharge for home delivery. That part was all automated and I decided to bite my tongue and eat the charges and change my policy there after. Never pushed to see if I was in "violation" of my shipping contract with them, sleeping dogs and all that. Many customers did not want to go to a hub for their packages... :dunno:

Jason

First of all, read my post about the definitions of the businesses. It is spelled out very clearly, the only restriction is business to business, you show me where it says anything different.....It doesn not say "brick and mortar" it doesnt not say "commercial" business. Liked I stated I have had this very coversation with FedEx, everyone says the know this and that and yet come with no proof. The part Robyn posted was the defintion of "commercial" and "residential" deliveries. Which are both considered businesses. No where does it state that the business has to be a store front etc...

These two statements contrdict each other, how can you know if you never bothered to check your contract? Did you bother to call your rep and ask for a refund of the additional charge? Were you shipping to another breeder that is a home based business?

It is very true that Fed Ex shipments should be to a business. Robyn is correct here.

I decided to bite my tongue and eat the charges and change my policy there after. Never pushed to see if I was in "violation" of my shipping contract with them

Second, if you have a shipping account why are you paying at a register?

LP Reptiles

05-25-2010, 01:10 AM

i think what they are getting at is that a business is a non dwelling and shipping to a place thats zoned for that is still a residential shipment....

Wild Bill

05-25-2010, 01:14 AM

i think what they are getting at is that a business is a non dwelling and shipping to a place thats zoned for that is still a residential shipment....

Once again, SHOW ME!!! Commercial business is a non dwelling, home based business is a residential, nowhere does it say business to business has to be a nondwelling or not residential.......

Wild Bill

05-25-2010, 01:26 AM

Well Robyn, I've had talks with my reps and their supervisors and that is not what they or my contract says. It says business to business, a home based based is still a business. Its not a comercial business, that is where the confusion comes in on other peoples part that want to over analyze the shipping policies. No where in FedEx policies does it state you have to be a commercial store front business.

They show breeder to a pet shop as an example, you may also use breeder to breeder and send packages to a home based business. No where on any paperwork or website does it say it has to be "a brick and mortar commercial business". You can take it for what you want, but I spent hours on the phone clarifying when I first setup my account.

That is the difference between commercial and residential deliveries, according to that definition they can both be considered businesses, understand? FedEx requirement is business to business, not business to commercial business, do you see what I'm saying?

Once again, SHOW ME!!! Commercial business is a non dwelling, home based business is a residential, nowhere does it say business to business has to be a nondwelling or not residential.......

One more thing I wanted to add. If you read the very part of the example that they give for business to business, what do they say? Breeder to pet store correct? So they call a breeder a what??? A business, so by their very definition breeder to breeder would qualify as a business to business transaction. :yes:

Jason_Hood

05-25-2010, 01:34 AM

Second, if you have a shipping account why are you paying at a register?

When you hand them your package they give you a paper with the tracking number and a charge amount... that is your receipt. When you get billed out later that is to your charge account. I put it right down in black and white for you to read, if you ship from the hub that is how they deal with you.

Jason

Jason_Hood

05-25-2010, 01:38 AM

And if their policy was clear we would not be having this discussion nor different interpretations by individuals with in the company...

Jason

Robyn@SYR

05-25-2010, 01:40 AM

Considering the high percentage of people HERE that are on your side, you certainly seem to be looking to cause trouble and for what reason I am not sure. If you need to blow off some steam just let it rip man, because many of us are hot heads and can understand where you are coming from, it's just if your gonna piss in someones pool make sure you aim that stream at the ones that deserve it.

You're right Kevin, blowback sucks and tastes like pee : )

Hackles hackles hackles. Egos egos egos.

Checked and points noted. Sorry for the nonsense : )

LP Reptiles

05-25-2010, 01:43 AM

the non dwelling stuff has to do with the legal system, which fedex whould have to go by.

if you want.... we can foward this to fedex and see how they view this...lol...man, do we have to take it that far and mess it up for the rest of the reptile world!, all im saying is that shipping to someones home is still a home...just because you use a bedroom of your home and call it your office, in the views of the law, its still a residential address...thats it. and i bet fedex's lawyers would view it the same as the legal system does.

Rapture

05-25-2010, 01:47 AM

Bottom line, there are advantages and disadvantages to using each company. I have accounts with both (certified with FedEx).

SYR wasn't asking anyone to hide what you are shipping, just directing you to drop off locations that allow live reptile shipments at their business.

For the record, I have had problems before at a FedEx location for this same reason. The staff there had no idea what it was to be a certified with them to ship reptiles, and they refused to take my package, so I had to go to another location.

I think we are wasting a lot of time and energy on this SYR vs FedEx debate. We should support them both and move forward, we need all the help we can get. Perhaps in the future they will be more competetive about what they can offer reptile/snake shippers to earn our business instead of going out on a limb to give us a chance to prove ourselves.

Sputnik

05-25-2010, 03:37 AM

StrictlyExotics

05-25-2010, 03:50 AM

Wow, lots of reading and its the same in every forum. All I have to say is that all of my shipments (6) were handled very well by SYR. UPS lost one package of mine and Robyn, did in fact get it back on track the next day. I even posted a "good guy" thread on Fauna regarding it and sent the link to Robyn at the time.

I think it was great that we had another shipping option other than being FedEx certified. For some people, UPS can be a better service. For others, FedEx. I was extremely excited to be able to have two at my disposal anytime I needed one or the other.

Where I see underlying issues is that people could ship through SYR without having any knowledge about that specific shipper. I honestly feel that is where the mistake with SYR was made. It was a great service to the small breeder nationwide but the small breeder also killed SYR as a viable snake shipper for now.

Robyn, I wont tell you how to run your business as its none of mine. I respect you guys immensely for what you are trying to do. I would, however, like to suggest that once everything cools down... work with the site admins, not against them. Alienating one forum just because you might not like a few of the members does you no justice in the end. Had I NOT sought out answers, after being attacked for defending SYR's practice, I would have never found this great forum as well.

You guys can ONLY benefit by not alienating the service you offer from other forums. I appreciate the services that you do offer us little breeders and hope that it will get back on track soon enough. I hope members here do not view my post as antagonizing as that is NOT what I came here for. If anyone does view me as being antagonistic, I sincerely apologize.

MagickalMorphs

05-25-2010, 04:09 AM

You're right Kevin, blowback sucks and tastes like pee : )

Hackles hackles hackles. Egos egos egos.

Checked and points noted. Sorry for the nonsense : )

Looks like some of them are determined to follow you over here, Robyn... I'm all for new members, but when it looks like they only want to take part in the drama.. :machinegun:

You do the best you can, and let the chips fall where they may. SYR was/is a service this community needs and I would appreciate having it back as a shipping option so am gonna give you guys all the space you need to do what you do. If I can help in any way, and I'm sure most of us feel that way, let us know.

JChandler

05-25-2010, 07:32 AM

I see the points on the FedEx bashing and defending, kinda giggled to myself at Robyn's post because like Kevin said I read it as blowing off steam....

I think we are wasting a lot of time and energy on this SYR vs FedEx debate. We should support them both and move forward, we need all the help we can get. Perhaps in the future they will be more competitive about what they can offer reptile/snake shippers to earn our business instead of going out on a limb to give us a chance to prove ourselves.

:yes:

Wild Bill

05-25-2010, 09:27 AM

When you hand them your package they give you a paper with the tracking number and a charge amount... that is your receipt. When you get billed out later that is to your charge account. I put it right down in black and white for you to read, if you ship from the hub that is how they deal with you.

Jason

Well, I have a shipping account and print a label and drop off at the area hub. I know my shipping amount, tracking number and everything before I go to the hub. So I literally drop my box off and leave. I've never been charged anything extra.....

the non dwelling stuff has to do with the legal system, which fedex whould have to go by.

if you want.... we can foward this to fedex and see how they view this...lol...man, do we have to take it that far and mess it up for the rest of the reptile world!, all im saying is that shipping to someones home is still a home...just because you use a bedroom of your home and call it your office, in the views of the law, its still a residential address...thats it. and i bet fedex's lawyers would view it the same as the legal system does.

Like I said before, I already have had this conversation with FedEx so I don't need to talk to them. I just don't understand why you want to read anything extra into the info provided. But maybe you should research what the "law" calls a business and believe me it has absolutely nothing to do with it being a residential address. My wife works for an attorneys office and we have done our homework and have free legal advice whenever we need it. Maybe that's why I seem to be the only person to have had a succesful talk with FedEX about this situation.

So feel free to show me the "law" that says a business can't be a residence.........:rolleyes:

Wild Bill

05-25-2010, 10:06 AM

You know what, I'm not going to get in this BS with people that haven't put in the work. If you have a link to something that PROVES your point, by all means post it up. Don't call FedEx and say so and so said that's not true, I don't care, its been proved not everyone there knows what is what. They are a company that still wants to be PC. I have shown you repeatedly what the actual rules state. I have GIVEN you the answers you need to succesfully ship with FedEx, take them or leave them. I'm out....

LP Reptiles

05-25-2010, 10:58 AM

Wild Bill

05-25-2010, 11:38 AM

this is getting dumb bro...then ask your wife about zoning laws then and yes it has alot to do with being zoned as a home or residence....every state is different so it my not apply to you.

http://smallbusiness.findlaw.com/starting-business/starting-business-more-topics/starting-business-home-based-zoning.html

http://smallbusiness.findlaw.com/starting-business/starting-business-more-topics/starting-business-home-based-overview.html

"some city or county zoning laws specifically prohibit operation of a business from a home or residence, many localities do allow their citizens to operate businesses out of their homes"

Thats exactly my point, you keep stating facts that aren't really facts. You say businesses aren't allowed in residential areas. That may be the case for YOU, but probably isn't the case for most other people. None of the stuff you just linked says I can't run a business from my home. It's a case by case, city by city deal. So to say that it isn't allowed and not allowed under FedEx rules is absurd at best. Most of the zoning laws apply to store front businesses, which include limits to signage, parking and employees. Most home based businesses are internet based and don't have store fronts, so most zoning laws don't apply. I agree, this is getting stupid to constantly have to distinguish facts from assumptions and issues with reading comprehension.

xanaxez

05-25-2010, 12:07 PM

Well, I have a shipping account and print a label and drop off at the area hub. I know my shipping amount, tracking number and everything before I go to the hub. So I literally drop my box off and leave. I've never been charged anything extra.....

Like I said before, I already have had this conversation with FedEx so I don't need to talk to them. I just don't understand why you want to read anything extra into the info provided. But maybe you should research what the "law" calls a business and believe me it has absolutely nothing to do with it being a residential address. My wife works for an attorneys office and we have done our homework and have free legal advice whenever we need it. Maybe that's why I seem to be the only person to have had a succesful talk with FedEX about this situation.

So feel free to show me the "law" that says a business can't be a residence.........:rolleyes:

There isnt Bro lol ,and you can operate a home based business.. but there is limitations on home based businesses in residential areas. which most of the time, still wouldnt affect you or i.

Zoning laws can be irritating, but they are designed to protect property owners by ensuring that properties within a district comply with the district's primary use designation. In other words, zoning laws ensure that residential districts remain primarily residential and new additions to the district don't interfere with the residents' enjoyment of their homes.

That's important to keep in mind, because (generally speaking) the litmus tests for a home-based business are that the business doesn't substantially affect the residential nature of your property and that the business doesn't interfere with the neighbors.

Although you should check with your municipality for specific zoning restrictions for your home, common zoning restrictions include the following:

Employees

Many municipalities dictate that only immediate family members living in the residence may participate in the operation of the business. in some cases, zoning codes may allow for one or two non-residential employees, but if you employ more than that it's almost a guarantee that you are in violation of code.
Appearance

Typically, homeowners are restricted in their attempts to change the outside appearance of their homes to accommodate a home-based business. The big, neon sign is definitely out, but it might be possible to display a small sign on the outside of your home depending on the zoning laws in your district.

Traffic

The rule of thumb for home-based business traffic is that business activities cannot substantially increase the amount of traffic that is common to the neighborhood. If your business draws a few people to your home each day, you are probably safe. Twenty customers a day, however, will probably set off bells and whistles with the zoning board.

Inventory

It's not unusual for zoning laws to allow the storage of certain inventory items on-site. But there's a catch. Inventory is limited to the goods and products actually produced on the site. If your business involves buying wholesale products for resale, you will need to find another location to store your merchandise.

Equipment

Although there are exceptions, your business will most likely require the operation of certain pieces of equipment. In a commercial neighborhood that's no big deal. But the use of business equipment in a residential neighborhood is a different story. Home-based businesses are restricted from using equipment that creates noise, glare, fumes, vibrations, or electrical interference that is detectable beyond your property line. Likewise, home-based businesses are usually not allowed to perform utility upgrades (beyond typical residential service) to facilitate the operation of equipment.

LP Reptiles

05-25-2010, 02:45 PM

xanaxez

05-25-2010, 04:17 PM

yeah...i was thinking about the people i/we would be shipping to. i understand your all good, but if im shipping to someones house????? Question, so which account would i get if im shipping to residential? i got the form for business to business, but was never sent anything for business to residential...did i get the wrong form from fedex?...if thats the case, im going to get my fedex stuff going again.

not everyone that breeds from home uses it as business because they dont have a tax id #.. to be considered a business and operate a business under law you are required to have a tax id # i would do it as residential if thats where u will be shipping from.

Wild Bill

05-25-2010, 05:02 PM

not everyone that breeds from home uses it as business because they dont have a tax id #.. to be considered a business and operate a business under law you are required to have a tax id # i would do it as residential if thats where u will be shipping from.

Well, that is not exactly true either. If the person is selling in state the need a state tax license to collect sales tax. But if I remember right you don't have to have a Federal tax Id# if you file using your social security #. That one I would have to ask the wife about to make sure. Many states and cities don't require or have local business licenses either, so there really is no way to verify if someone is operating a true home based business.

But look the way FedEx rules are stated, if you sell breeder to breeder. Say I make a sale to Scott(Sputnik Reptiles), I am within my waiver/contract to ship to him as a business to business transaction. If breeders weren't considered "businesses" we wouldn't be able to even ship under that contract, because it's business to business....... You don't need to have a seperate contract..... I have only ever shipped once to someone other than a breeder, 99% of our shipping is done breeder to breeder. You guys are trying to make this way too difficult...................